Check Point Network & Wireless Cards Driver



  1. Check Point Network & Wireless Cards Drivers
  2. Check Point Network & Wireless Cards Drivers
'Failed to load Virtual Network Adapter' error message when trying to connect to VPN Technical Level
Solution IDsk159192
Technical Level
ProductEndpoint Security VPN
VersionE81, E81.10, E81.20, E81.30, E81.30_HF, E81.40, E82, E82.10, E82.20, E82.30, E82.40, E82.50, E82.55, E83, E83.10, E83.11, E83.15
OSWindows 10
Platform / ModelIntel/PC
Date Created 27-Jul-2019
Last Modified 31-Dec-2020
  • Getting error message 'Failed to load Virtual Network Adapter' when trying to connect to VPN.
  • Trac.log shows the following errors:
    [ 13852 13900][17 Jul 12:20:33][] Unable to open 'Devicevna_sc': The system cannot find the file specified.
    [ 13852 13900][17 Jul 12:20:33][vna] Failed to open device (Devicevna_sc): The system cannot find the file specified.
  • When trying to debug the VNA adapter, you get the following error messages:
    vna_utils.exe -d -ap vna kdebug set -b 32000 -a all
    Access denied.
  • Trying to reset the Virtual Network adapter fails:
    C:Program Files (x86)CheckPointEndpoint Connect >vna_utils.exe -d -ap vna kdebug reset
    vna::_cpNTopen: Unable to open '.vna_ap': The system cannot find the file specified.
    processing vna
    processing kdebug
    processing reset
    vna::_cpNTopen: Unable to open '.vna_sc': The system cannot find the file specified.
    vna::priv_cpopen: Unable to open 'Devicevna_sc': The system cannot find the file specified.
    vna_kdebug_utils_reset :ioctl failed
    : The system cannot find the file specified.
  • Logs in %SystemRoot%infsetupapi* show the following error message:
    0xe0000246

The value of the registry setting 'DeviceInstallDisabled' is set to 1, instead of 0.


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Check Point Network & Wireless Cards Driver

Check Point Network & Wireless Cards Drivers

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Check Point Network & Wireless Cards Drivers

Check Point provides organizations of all sizes with the latest data and network security protection in an integrated next generation firewall platform, reducing complexity and lowering the total cost of ownership. Select the Check Point Security Gateways, and double-click. Under General Properties, on the Network Management page, select Get Interfaces. The VPN tunnel interface should appear in the list. Check Point’s mission is to provide industry-leading security solutions that enable you to “Secure Your Everything”. We achieve our mission by constantly developing innovative and cutting edge technology for network, cloud, mobile and endpoint that together form an unbeatable security architecture that we call Infinity Next. Note - The Check Point SSL Network Extender service is dependent on both the virtual network adapter and the DHCP client service. Therefore, the DHCP client service must not be disabled on the user's computer. Both the virtual network adapter and the Check Point SSL Network Extender service are removed during the product uninstall.